{company name} is a legal entity, incorporated under the laws of the Slovak Republic, having its registered office at Konventna 7, Bratislava, 81103, Slovak Republic (hereinafter also as "us", "we" and in case of relation to us – "our") which provides Services through www.voltcoins.com (the Website) and/or mobile application (collectively or individually "The Platform").
1. Objective of the AML policy
{company name} is under the obligation to apply anti-money laundering (AML) requirements in our business. All our staff is committed to pursue the highest standards of AML and Know Your Customer (KYC) compliance to mitigate the risk of our services being used to facilitate financial crimes.
We have implemented the framework of AML Policy in order to ensure that all the necessary steps are taken to achieve the full safety of our services. In this AML Policy we are committed to follow the provisions specified in the Slovak Republic AML laws, EU and international AML guidelines.
2. What is AML policy?
AML Policy is the procedure to prohibit and actively prevent money laundering and any activity that facilitates money laundering or the funding of terrorist or criminal activities by complying with all applicable requirements. KYC measures are part of the AML Policy. The objective of KYC measures is to enable businesses to know and understand their customers better and help them manage their risks. Our AML policies, procedures and internal controls are designed to ensure compliance with all applicable European and International regulations and will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business.
In case of any potentially suspicious or unusual transactions or customer’s behavior we undertake appropriate measures to address the risks occurred. All staff handling transactions may ask for additional documents such as proof of source of fund etc., as deemed appropriate.
We keep a well-organized procedure of maintaining all records, including customer’s identification documents and related data. All customer and transactional information is stored confidentially and according to personal data protection laws.
Our AML policy includes:
We are obligated to reject the customer’s documents, close account and terminate the business relationship if we find any suspicious activity, false documents or non-cooperation by the customer within the customer due diligence process.
We do not sell to or buy Cryptocurrencies from the following list of countries:
Kuwait, Qatar, Saudi Arabia, Serbia, Turkey, United Arab Emirates, Bahrain, Bangladesh, Egypt, Ethiopia, Jordan, Lebanon, Libya, Mali, Mauritius, Morocco, Oman, Somalia, Sri Lanka, Trinidad & Tobago, Tunisia, Afghanistan, Algeria, Indonesia, Malaysia, Nigeria, Democratic Republic of Korea (North Korea), South Sudan, Sudan, Yemen, Iran, Iraq, Palestinian Territories, Pakistan, Syria, Vanuatu, Ethnic groups of Caucasus belonging to the Russian Federation (Chechens, Lesgid, Ossetians, Ingushes, etc.)
{company name} is a legal entity, incorporated under the laws of the Slovak Republic, having its registered office at Konventna 7, Bratislava, 81103, Slovak Republic (hereinafter also as "us", "we" and in case of relation to us – "our") which provides Services through www.voltcoins.com (the Website) and/or mobile application (collectively or individually "The Platform").
1. Objective of the AML policy
{company name} is under the obligation to apply anti-money laundering (AML) requirements in our business. All our staff is committed to pursue the highest standards of AML and Know Your Customer (KYC) compliance to mitigate the risk of our services being used to facilitate financial crimes.
We have implemented the framework of AML Policy in order to ensure that all the necessary steps are taken to achieve the full safety of our services. In this AML Policy we are committed to follow the provisions specified in the Slovak Republic AML laws, EU and international AML guidelines.
2. What is AML policy?
AML Policy is the procedure to prohibit and actively prevent money laundering and any activity that facilitates money laundering or the funding of terrorist or criminal activities by complying with all applicable requirements. KYC measures are part of the AML Policy. The objective of KYC measures is to enable businesses to know and understand their customers better and help them manage their risks. Our AML policies, procedures and internal controls are designed to ensure compliance with all applicable European and International regulations and will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business.
In case of any potentially suspicious or unusual transactions or customer’s behavior we undertake appropriate measures to address the risks occurred. All staff handling transactions may ask for additional documents such as proof of source of fund etc., as deemed appropriate.
We keep a well-organized procedure of maintaining all records, including customer’s identification documents and related data. All customer and transactional information is stored confidentially and according to personal data protection laws.
Our AML policy includes:
We are obligated to reject the customer’s documents, close account and terminate the business relationship if we find any suspicious activity, false documents or non-cooperation by the customer within the customer due diligence process.
We do not sell to or buy Cryptocurrencies from the following list of countries:
Kuwait, Qatar, Saudi Arabia, Serbia, Turkey, United Arab Emirates, Bahrain, Bangladesh, Egypt, Ethiopia, Jordan, Lebanon, Libya, Mali, Mauritius, Morocco, Oman, Somalia, Sri Lanka, Trinidad & Tobago, Tunisia, Afghanistan, Algeria, Indonesia, Malaysia, Nigeria, Democratic Republic of Korea (North Korea), South Sudan, Sudan, Yemen, Iran, Iraq, Palestinian Territories, Pakistan, Syria, Vanuatu, Ethnic groups of Caucasus belonging to the Russian Federation (Chechens, Lesgid, Ossetians, Ingushes, etc.)
{company name} is a legal entity, incorporated under the laws of the Slovak Republic, having its registered office at Konventna 7, Bratislava, 81103, Slovak Republic (hereinafter also as "us", "we" and in case of relation to us – "our") which provides Services through www.voltcoins.com (the Website) and/or mobile application (collectively or individually "The Platform").
1. Objective of the AML policy
{company name} is under the obligation to apply anti-money laundering (AML) requirements in our business. All our staff is committed to pursue the highest standards of AML and Know Your Customer (KYC) compliance to mitigate the risk of our services being used to facilitate financial crimes.
We have implemented the framework of AML Policy in order to ensure that all the necessary steps are taken to achieve the full safety of our services. In this AML Policy we are committed to follow the provisions specified in the Slovak Republic AML laws, EU and international AML guidelines.
2. What is AML policy?
AML Policy is the procedure to prohibit and actively prevent money laundering and any activity that facilitates money laundering or the funding of terrorist or criminal activities by complying with all applicable requirements. KYC measures are part of the AML Policy. The objective of KYC measures is to enable businesses to know and understand their customers better and help them manage their risks. Our AML policies, procedures and internal controls are designed to ensure compliance with all applicable European and International regulations and will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business.
In case of any potentially suspicious or unusual transactions or customer’s behavior we undertake appropriate measures to address the risks occurred. All staff handling transactions may ask for additional documents such as proof of source of fund etc., as deemed appropriate.
We keep a well-organized procedure of maintaining all records, including customer’s identification documents and related data. All customer and transactional information is stored confidentially and according to personal data protection laws.
Our AML policy includes:
We are obligated to reject the customer’s documents, close account and terminate the business relationship if we find any suspicious activity, false documents or non-cooperation by the customer within the customer due diligence process.
We do not sell to or buy Cryptocurrencies from the following list of countries:
Kuwait, Qatar, Saudi Arabia, Serbia, Turkey, United Arab Emirates, Bahrain, Bangladesh, Egypt, Ethiopia, Jordan, Lebanon, Libya, Mali, Mauritius, Morocco, Oman, Somalia, Sri Lanka, Trinidad & Tobago, Tunisia, Afghanistan, Algeria, Indonesia, Malaysia, Nigeria, Democratic Republic of Korea (North Korea), South Sudan, Sudan, Yemen, Iran, Iraq, Palestinian Territories, Pakistan, Syria, Vanuatu, Ethnic groups of Caucasus belonging to the Russian Federation (Chechens, Lesgid, Ossetians, Ingushes, etc.)
{company name} is a legal entity, incorporated under the laws of the Slovak Republic, having its registered office at Konventna 7, Bratislava, 81103, Slovak Republic (hereinafter also as "us", "we" and in case of relation to us – "our") which provides Services through www.voltcoins.com (the Website) and/or mobile application (collectively or individually "The Platform").
1. Objective of the AML policy
{company name} is under the obligation to apply anti-money laundering (AML) requirements in our business. All our staff is committed to pursue the highest standards of AML and Know Your Customer (KYC) compliance to mitigate the risk of our services being used to facilitate financial crimes.
We have implemented the framework of AML Policy in order to ensure that all the necessary steps are taken to achieve the full safety of our services. In this AML Policy we are committed to follow the provisions specified in the Slovak Republic AML laws, EU and international AML guidelines.
2. What is AML policy?
AML Policy is the procedure to prohibit and actively prevent money laundering and any activity that facilitates money laundering or the funding of terrorist or criminal activities by complying with all applicable requirements. KYC measures are part of the AML Policy. The objective of KYC measures is to enable businesses to know and understand their customers better and help them manage their risks. Our AML policies, procedures and internal controls are designed to ensure compliance with all applicable European and International regulations and will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business.
In case of any potentially suspicious or unusual transactions or customer’s behavior we undertake appropriate measures to address the risks occurred. All staff handling transactions may ask for additional documents such as proof of source of fund etc., as deemed appropriate.
We keep a well-organized procedure of maintaining all records, including customer’s identification documents and related data. All customer and transactional information is stored confidentially and according to personal data protection laws.
Our AML policy includes:
We are obligated to reject the customer’s documents, close account and terminate the business relationship if we find any suspicious activity, false documents or non-cooperation by the customer within the customer due diligence process.
We do not sell to or buy Cryptocurrencies from the following list of countries:
Kuwait, Qatar, Saudi Arabia, Serbia, Turkey, United Arab Emirates, Bahrain, Bangladesh, Egypt, Ethiopia, Jordan, Lebanon, Libya, Mali, Mauritius, Morocco, Oman, Somalia, Sri Lanka, Trinidad & Tobago, Tunisia, Afghanistan, Algeria, Indonesia, Malaysia, Nigeria, Democratic Republic of Korea (North Korea), South Sudan, Sudan, Yemen, Iran, Iraq, Palestinian Territories, Pakistan, Syria, Vanuatu, Ethnic groups of Caucasus belonging to the Russian Federation (Chechens, Lesgid, Ossetians, Ingushes, etc.)
Divicoins.com is owned and operated by Limitless Technologies s.r.o. ( company number 55 165 451 ), authorised to provide virtual currency service, with registered and operational address at Černyševského 1287/10, Bratislava,851 01, Slovak Republic
You are not legally required to provide us with any personal data. This means that if you provide us with data, you are doing so out of your own volition and consent; we cannot force you to provide any personal data, but without your personal data, we cannot provide you with the services.
You have the right to withdraw from this consent at any time and, in such a case, request that we either cease processing your personal data or delete whatever personal data is no longer required to retain under law. Such removal of data may also prevent you from receiving updates and support.
We collect these types of personal data:
Non-Personally Identifiable Data. The first type is non-personally identifiable data and statistical information. Non-personally identifiable data being gathered consists of technical information and behavioural information that does not pertain to a specific individual (“Non-Personal Data”). This includes your device type, browser type and version, IP data, screen size and resolution, language, and other technical data. While it is not specifically personally identifiable, it may be reverse-engineered to be identifiable and, therefore, is considered personal data.
Personally Identifiable Data. The other type of data we collect is individually identifiable data. To put it simply, this data identifies an individual or is of a private and/or sensitive nature, such as your contact information and financial data, including:
Personal data is collected from your use of the services and from service providers who provide us with financial services, know-your-customer services, and intelligence services.
The purpose of collecting and processing the data is to provide you with the services, which means we use your data to provide you with the services and support you.
Moreover, we may use the personal data to improve the services. This means that we use aggregated insights into how our users interact with our services to obtain insights that lead to improving future versions, bug reports, and feature requests.
The basis for our use is both your consent under this privacy policy, and that processing is necessary for compliance with legal obligations to which we are subject, such as financial regulations and anti-money-laundering regulations; processing is necessary for the performance of a contract to which you are party or to take steps at your request before entering into a contract, such as to provide you with the services. Processing is necessary for our legitimate interests, such as providing you with our services and complying with industry standards.
When we say “our services,” we mean our cryptocurrency exchange service and website.
If you register for our service, we may contact you with periodic updates and promotional emails relating to the service and our products or services.
You may opt out of these anytime, but not from transactional emails, such as payment updates, withdrawals, or cryptocurrency purchase orders.
Moreover, if you show interest in one of our products or services, we may contact you in relation to such a product or service either by email, phone, text, or post.
You have the right to know what personal data we collect about you and to ensure that such data is accurate and relevant for the purposes for which we collected it. You can receive a copy of your personal data and rectify such personal data if it is not accurate, complete, or updated. However, we may first ask you to provide us with certain credentials to permit us to identify you before rectifying, deleting, or reviewing.
You have the right to withdraw your consent to processing your personal data. Exercising this right will not affect the lawfulness of processing your personal data based on your consent before withdrawal. Please note that in most cases, withdrawal of your consent would most likely cause us to delete your personal data rather than cease processing.
You have the right to delete your personal data or restrict its processing by ourselves and third parties. We may postpone or deny your request if your personal data is in current use for the purposes for which it was collected or for other legitimate purposes, such as compliance with legal obligations.
Where technically feasible, you have the right to ask to transfer your personal data in accordance with your right to data portability. In order to apply for this, please contact us at support@divicoins.com.
You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
Notwithstanding anything in this privacy policy, you may exercise your LGPD rights, including your rights for (i)confirmation of the existence of the processing; (ii) access to the data; (iii)correction of incomplete, inaccurate or out-of-date data; (iv) anonymization, blocking or deletion of unnecessary or excessive data or data processed in noncompliance with the provisions of the LGPD; (v) portability of the data to another service or product provider, by means of an express request and subject to commercial and industrial secrecy, pursuant to the regulation of the controlling agency; (vi) deletion of personal data processed with your consent, except in the situations provided in Art. 16 of this the LGPD; (vii)information about public and private entities with which the controller has shared data; (viii) information about the possibility of denying consent and the consequences of such denial; (ix) revocation of consent as provided in §5 of Art. 8 of the LGPD.
We Respond to “Do Not Track” Signals
If you do not wish your browser to allow us to use trackers, please use your browser’s “Do Not Track” option.
We acknowledge you have the right to access and change the Personal Data we collect and process. If you wish to access or to correct, amend, or delete Personal Data, please send us an email to support@divicoins.com. We will respond within a reasonable timeframe, but in any event, no later than permitted by applicable law.
Additionally, please note that in order to ensure you have as much control over your Personal Data and other information as possible, you may modify certain parts of your information by contacting us.
We respect your privacy and will not disclose, share, rent, or sell your Personal Data to any third party unless the sharing of your Personal Data is made upon your specific, explicit request or for our legitimate interests, which are in compliance with regulatory requirements and performance of our obligations, as set out below.
This list is non-exhaustive, and there may be circumstances where we need to share Personal Data with other third parties.
Where necessary (such as when we transfer data to service providers), we put in place appropriate contractual arrangements and security mechanisms to protect the Personal Data shared and to comply with our data protection, confidentiality, and security standards and obligations.
Note that we may also disclose data to comply with authorised data requests from governmental agencies or judicial warrants. Unless prohibited under law from doing so, we shall notify you about such requests.
The personal data collected from you, as detailed in this Privacy Policy, may be transferred to and stored at servers that may be located in countries outside of your jurisdiction and in countries according to our third-party providers' standard contractual obligations.
It may also be processed by us and our suppliers, service providers or partners' staff operating outside your country.
We are committed to protecting your Personal Data and will take appropriate steps to ensure that your Personal Data is processed and stored securely and in accordance with applicable privacy laws, as detailed in this Privacy Policy. Such steps include putting in place data transfer agreements or ensuring our third-party service providers comply with our data transfer protection measures.
We will ensure the confidentiality, integrity and availability of your Personal Data by Transferring your personal data only to (i) countries approved by the European Commission as having adequate data protection laws; (ii) entities that executed standard contracts that have been approved by the European Commission and which provide an adequate level of high-quality protection, with the recipients of your Personal Data; and (iii) Transferring your Personal Data to organisations that are Privacy Shield Scheme certified, as approved by the European Commission.
By submitting your personal data through the service, you acknowledge and agree, in a jurisdiction where such consent is required, to such transfer, storing, and/or processing of personal data.
We use both first-party and third-party cookies. A cookie is a small file placed on your computer meant to authenticate or verify your session with us. However, a cookie may have some identifying features.
The service is intended for users over the age of eighteen (18).
Therefore, we do not intend and do not knowingly collect Personal Data from children under the age of sixteen (16) and do not wish to do so.
We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the service.
If we learn that we collected Personal Data from minors under the age of sixteen (16) we will delete that data as quickly as possible.
If you have reasons to suspect that we collected Personal Data from minors under the age of sixteen (16), please notify us at support@divicoins.com, and we will delete that personal data as quickly as possible.
We take appropriate measures to maintain the security and integrity of our service and prevent unauthorised access to it or use thereof through generally accepted industry standard technologies and internal procedures.
Please note, however, that there are inherent risks in the transmission of information over the Internet or other methods of electronic storage, and we cannot guarantee that unauthorised access or use will never occur.
We will comply with applicable law in the event of any breach of the security, confidentiality, or integrity of your Personal Data and will inform you of such breach if required by applicable law.
To the extent that we implement the required security measures under applicable law, we shall not be responsible or liable for unauthorised access, hacking, or other security intrusions or failure to store or the theft, deletion, corruption, destruction, damage, or loss of any data or information included in the personal data.
We will retain the Personal Data for as long as we believe that it is accurate and can be relied upon. Personal Data that is no longer required for the purpose for which it was initially collected will be deleted unless we have a valid justification to retain it that is permitted under applicable law, such as to resolve disputes or comply with our legal obligations.
We comply with local authorities in data breach notifications. In any case, where a severe data breach occurs, we will also notify data subjects after such breach and cooperate with the legal authorities to reduce the exposure of personal data.
If you feel or believe that your personal data rights were harmed in any way, you may contact our data protection officer at support@divicoins.com and lodge a complaint. Such complaints shall include how and why you believe your personal data rights were harmed and the required evidence. Our data protection officer will respond to most complaints within 14 days and shall offer the required remedies.
We will resolve all complaints according to applicable regulations. We also agree to resolve all complaints and deal with disputes with the local data protection authorities.
This section does not limit your right to lodge a complaint with your respective data protection authority.
We may, in the future, merge, sell our operation, or transfer the operation of the service to a third party. In such an event, the data would be used in accordance with the then-relevant privacy policy, where no change shall have a retroactive effect.
We reserve the right to amend this Privacy Policy at any time; we will provide you with updates on any change, and such updates shall not have a retroactive effect.
